Privacy Policy
This Privacy Notice was last updated on Oct 30, 2024
Thank you for visiting our website. This Privacy Policy describes the information and data collection, storage, and use practices and policies of W&M Refinishing (“us” “we” or “our”) on the websites at www.wmrefinishing.com (along with all subdomains, collectively, the “Website”).
This Privacy Policy is only applicable to the Website and not to any other websites that you may be able to access from the Website, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave the Website via a link to another website, you are subject to that website’s terms and policies.
User Consent
By using the Website, engaging with our services and products (the “Services”), or submitting personal information through the Website, you expressly consent to the collection, use, and disclosure of your personal information according to this Privacy Policy.
Collection and Use of Information
A. Information you give to us or we infer
In using the Website, you may be required to submit data that can be used to identify you as an individual (“PII”). PII data may include:
- Basic contact details, including your name, e-mail address, mailing address, and phone number. We collect basic contact details to communicate with you, provide you with products and services, and to market to you.
- Payment information, including credit or debit card information and billing address. We collect payment information to process your payment and to provide you with products or services you have requested.
- Any other information you choose to include in communications with us, for example, when sending us an e-mail.
Some features of the Services may require you to enter certain information in order to submit a form. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
B. Technical information we collect about you and your interaction with the Website
In using the Website, we may automatically track and collect anonymous information ("Non-PII") that does not personally identify you but is helpful for improving your experience on the Website. Non-PII data may include:
- IP address
- Browser type
- Unique device identifier
- Device type and brand, such as your phone, computer, or tablet
- Mobile network information
- Date and time stamps, such as the date and time you first accessed the Website
- Operating system
- Log data
- Other usage data and information regarding your interaction with the Website, such as clickstream data and ad impressions
We use the information we collect automatically to tailor features and content to you, to market to you, to provide you with offers or promotions, to run analytics and better understand user interaction with the Services, and to monitor and/or resolve fraud and security incidents.
C. Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.
D. Uses of Information Collected
We use PII to respond to your inquiries, provide you with services you have requested, keep you informed of services and products we think may be of interest to you, and otherwise personalize your experience with our Services, among other reasons.
Because Non-PII does not personally identify you, We reserve the right to use and disclose to third parties Non-PII for any purpose.
WE DO NOT SELL OR LEASE YOUR PII TO OTHERS.
Sharing of Personal Information
In certain circumstances, we may share information about you with third parties in compliance with applicable laws. Specifically, we may share information about you:
- With service providers for business purposes. Such third parties include: (i) payment processors; (ii) data analytics vendors; (iii) security vendors; (iv) website hosting vendors; (v) email marketing providers; and (vi) professional advisors (e.g., auditors, law firms, or accounting firms). These service providers receiving this information assist us with many different functions and tasks, such as: (i) processing and fulfilling orders and returns; (ii) providing customer service and customer relationship management services; (iii) providing data storage and disaster recovery services; (iv) processing payments; (v) communicating with you; (vi) securing our website and Services and preventing fraud; (viii) running analytics and better understanding user interaction with the Services; and (ix) promoting our products and services;
- With our partner businesses or organizations. When we partner with third parties to offer a promotion or host an event, we may share information about you with such entities with whom we have partnered.
- For legal reasons and to protect our Services and business. We may share information about you in response to a legal obligation or if we have determined that it is necessary to share information about you to (i) comply with applicable law or any obligations thereunder (e.g., cooperation with law enforcement, judicial orders, and regulatory inquiries), (ii) protect our interests or those of our users, or (iii) exercise or defend legal claims.
- With our affiliates. We may share information about you with affiliates within our corporate family.
- In connection with an asset sale, merger, bankruptcy, or other business transaction. We may share information about you while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
- To enforce any applicable terms of service.
- To ensure the safety and security of the Company and/or its users.
You acknowledge that such sharing of information may occur in all of the aforementioned circumstances and is permitted by and subject to this Privacy Policy.
Confidentiality and Security of Personal Information
A. User Ability to Access, Update, and Correct PII
At any time you may contact us via email at admin@wmrefinishing.com to update your PII or request that your PII no longer be shared by us.
B. Your California Privacy Rights
California residents may have additional personal information rights. For more information or to see if these rights apply to you, please contact us. We will promptly review all such requests in accordance with applicable laws.
As described in this Privacy Policy, from time to time we may make your personal information available to third parties for their marketing purposes. California law permits individuals who are California residents to request certain information about our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to admin@wmrefinishing.com. If you do not want us to share your personal information with third parties, you may opt-out of this information sharing by emailing us at admin@wmrefinishing.com. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N112, Sacramento, CA 95834; or by phone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov.
C. Persons covered by GDPR
Certain rights are granted to persons in the European Union. If you are a person for whom the processing of personal information is subject to REGULATION (EU) 2016/679 (GDPR) (“Covered Person”), the rights described in this section apply to you.
- Right of access, rectification, erasure and restriction of processing: you may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in situations where no legitimate business purpose exists, or the further storage is unnecessary under statutory storage obligations.
- Right to data portability: you may receive the personal information about you that you have provided to us, in a structured, commonly used, and machine-readable format or transmit this information to another controller. To exercise this right, contact us.
- Right to object: you may object, on grounds relating to your particular situation, to the processing of your personal information. To exercise this right, you must contact us as provided herein. To the extent your personal information is processed for reasons other than direct marketing, you understand and agree that we have compelling legitimate
reasons for information processing, such as providing access to our Services. You may use ad-blocking software to limit information capture and usage. You may also contact us with questions about this policy or to make a removal request. Making a request does not guarantee that the request will be honored.
- Right to withdraw your consent: If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.
We currently store your personal information in the United States, but your personal information may be transferred, stored, or processed in a location outside of the United States.
If you make a request under the sections above, we have 30 days to respond to you. To exercise any of these rights, please contact us.
The legal basis for processing your personal information is: The collection of your data is necessary for the performance of our contractual relationship.
D. Security
We maintains reasonable physical, administrative, and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration, or destruction.
However, no system is 100% secure. We enforce this Privacy Policy via self-assessment
Regarding Children
Children under the age of 13 are not permitted to use the Website and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. If we obtain actual knowledge that a user is under 13, we will make commercially reasonable efforts to remove that user’s Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent’s permission before submitting information over the internet. By using the Website you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents’ permission to use the Website.
If you are the parent or guardian of a child under 13 years of age who has provided us with information about them, you may contact us using the below information to request that it be deleted.
Third-Party Links and Websites
Our Services may contain links to other online platforms operated by third parties. We do not control such other online platforms and are not responsible for their content, their privacy policies, or their use of information about you. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.
Contact Us
If you would like to exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact us using any of the below methods:
- By e-mail at admin@wmrefinishing.com
- By postal service at Business Marketing Standard LLC, 8807 60th Ave, College Park MD 20740
- By telephone at +1 (202) 519-8600
